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@Book { 2010-kai-euras2,
   title = {Services Standardisation. Proceedings of the 15th EURAS Conference. EURAS contributions to standardisation research, vol. 2.},
   year = {2010},
   misc2 = {print},
   publisher = {EURAS},
   address = {Hamburg, DE},
   language = {en},
   ISBN = {978-3-86130-245-2},
   reviewed = {1},
   author = {Graz, Jean-Christophe and Jakobs, Kai}
}